Terms and Conditions

1. About Secure-It

Secure-It provides professional vehicle security installation services and hands-on installer training courses. Services may be delivered at our business premises, at a customer's chosen location, or nationwide depending on the service agreed.

2. Services Provided

We offer, but are not limited to, the following:

• Vehicle security installations (immobilisers, trackers, alarms, cameras, lighting, accessories)
• Group training courses
• One-to-one private training
• Optional tool bag add-ons and equipment

All services are subject to availability and direct confirmation.

3. Training Courses

3.1 Course Nature

All training courses are practical, hands-on training sessions delivered on real vehicles. Courses are designed to provide guidance and experience but do not guarantee competency, employment, certification, or future earnings.

3.2 Certificates

Where stated, a Certificate of Completion may be issued confirming attendance and completion of training. This certificate:

• Is not accredited
• Is not an industry-recognised qualification
• Does not certify professional competency

4. Enquiries, Confirmation and Payments

4.1 Enquiry and Confirmation

A website form is an enquiry only. It does not reserve capacity or confirm a date. A service or course is confirmed only when Secure-It agrees the scope, price and date with the customer and issues direct confirmation.

4.2 Pricing

All prices are stated in GBP (£) and include VAT where applicable unless otherwise stated.

4.3 Payment Methods

Payment arrangements are provided directly after confirmation. Secure-It does not collect or store payment card details through this website.

5. Cancellations and Refunds

5.1 Training Courses

• Confirmed course places are non-refundable unless cancelled by Secure-It.
• Date changes may be permitted at our discretion, subject to availability.
• Failure to attend a confirmed course will result in loss of fees paid.

5.2 Installation Services

• Confirmed installation appointments cancelled with reasonable notice may be rescheduled.
• Late cancellations or missed appointments may be charged.

6. One-to-One Training (Premium Service)

One-to-one training involves on-site guidance during a real installation. The customer remains responsible for:

• Vehicle condition
• Customer agreements
• Legal compliance of installations

Secure-It provides guidance only and does not assume responsibility for customer business operations or outcomes.

7. Tool Bag Add-Ons

Tool bag add-ons are optional purchases. Contents, pricing and availability may vary. Once supplied, tool bags are non-refundable unless faulty.

8. Customer Responsibilities

Customers must:

• Provide accurate enquiry information
• Ensure vehicles are suitable for installation or training
• Follow all safety instructions during training
• Notify Secure-It of any known vehicle issues

Secure-It reserves the right to refuse service if safety or suitability concerns arise.

9. Liability and Disclaimer

9.1 General Disclaimer

All services are provided with reasonable care and skill. However:

• Secure-It is not responsible for pre-existing vehicle faults
• No guarantee is made regarding future business success or skill level
• Training does not replace professional qualifications or insurance

9.2 Limitation of Liability

To the fullest extent permitted by law, Secure-It shall not be liable for:

• Loss of earnings or business
• Indirect or consequential losses
• Damage caused by misuse or third-party interference

Nothing in these Terms limits liability for death or personal injury caused by negligence.

10. Intellectual Property

All website content, course materials, branding and documentation remain the intellectual property of Secure-It. Content may not be copied, distributed or reused without written permission.

11. Privacy and Data Protection

We collect only the information necessary to respond to enquiries, deliver agreed services and comply with legal obligations. Enquiry records may include email delivery status so failed notifications can be identified.

12. Changes to Services or Terms

Secure-It reserves the right to:

• Modify services
• Update pricing
• Amend these Terms at any time

Updated Terms will be published on this website.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions regarding these Terms, please contact Secure-It using the details provided on the website.